Welcome to WetMeFast! We value your experience on our platform and strive to provide the best possible service. This Refund Policy outlines the conditions under which refunds may be issued for any paid services or subscriptions.
Our social media platform offers various subscription plans and paid services designed to enhance your user experience. These may include premium content access, ad-free browsing, and additional features. Please review the terms associated with each service before making a purchase.
We offer refunds under the following conditions:
Technical Issues: If you encounter significant technical issues that prevent you from accessing our paid services, you may be eligible for a refund. Please contact our support team within 14 days of the issue occurring.
Service Unavailability: If the paid service you have subscribed to is unavailable for more than 48 hours due to technical problems on our end, you may request a refund for the affected period.
Unauthorized Charges: If you notice any unauthorized charges on your account, please notify us immediately. Upon investigation, if the charges are deemed unauthorized, a refund will be issued.
Cancellation Policy: If you cancel your subscription within 7 days of the initial purchase and have not used the service extensively, you may be eligible for a refund. Partial refunds for unused portions of subscriptions may be granted on a case-by-case basis.
Refunds will not be issued in the following scenarios:
Change of Mind: Refunds are not provided for changes of mind or dissatisfaction with the platform after extensive use.
Violations of Terms of Service: If your account is suspended or terminated due to violations of our Terms of Service, you will not be eligible for a refund.
Third-Party Purchases: Purchases made through third-party platforms or payment processors may be subject to the refund policies of those platforms.
To request a refund, please follow these steps:
Contact Support: Reach out to our customer support team via [email protected] with your refund request. Include your username, subscription details, and a description of the issue.
Investigation: Our team will review your request and may ask for additional information or documentation to support your claim.
Resolution: You will be notified of the outcome of your refund request within 7-10 business days. If approved, the refund will be processed to the original payment method within 14 days.
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of the platform after changes are made constitutes your acceptance of the new policy.
If you have any questions or concerns about this Refund Policy, please contact us at [email protected].
Thank you for being a part of our community!
